as a ux designer, one major thing on my mind as i began this project is to try not to commit the fallacy of assumption and this influenced my first step towards designing this application - empathy.
to empathize with social media users that have been scammed, i conducted a couple of interviews and refer to the organisation’s initial data gathered at the start in 2022 to (i) check if this was still a valid problem, and (ii) ideate a closest solution.
a screenshot showing a data of people being defrauded.
another data showing that oftentimes people seeking to buy from a social media seller tends to verify before buying.
i began to sort out responses based on the similarities and requirements, this process then influenced my ideation process on Figjam.
after spending hours ideating and sorting solutions, i arrived at a set of solutions and moved to sketching the wireframes. knowing fully well achille’s heel of most designers which is mainly leaving out the low-fidelity phase, i decided not to fall into the same trap by sketching, traditionally, in my notebook. this process afforded me the opportunity to ideate visuals including buttons, sign up processes, community cards and profiles and others.
when i moved to high-fidelity design, these afore-practised processes helped me to streamline my decision to mainly reflect important screens and components that is geared towards the a seamless user experience and aesthetic screens which included splash screens, login & signups, dashboard, report scam, community, and account.
